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Terms of Service – Dogvana
OVERVIEW
Welcome to Dogvana! This website is operated by the Dogvana team. Throughout the site, the terms “we,” “us,” and “our” refer to Dogvana. By visiting our site and using our services—including any tools, features, or information provided—you agree to comply with the following Terms of Service ("Terms").
When you access our platform or make a purchase, you are engaging in our Service and thereby agree to these Terms, including any policies referenced or linked herein. These Terms apply to all users of the site, whether you are simply browsing, shopping, selling, or contributing content.
Please read these Terms carefully. Continued use of this website constitutes your agreement to be bound by them. If you do not accept any part of these Terms, you should refrain from accessing the site or using any of its services. If these Terms are considered an offer, your acceptance is explicitly limited to the terms outlined here.
We may update or revise these Terms at any time. Changes will be posted on this page, and it is your responsibility to review them periodically. Your continued use of the site following updates implies your acceptance of the new terms.
Our store is powered by Shopify Inc., which supplies us with the e-commerce infrastructure needed to offer and manage our products online.
SECTION 1 – ONLINE STORE TERMS
By using our site and services, you confirm that you are at least the legal age of majority in your region, or that you have received parental or guardian consent for any minor dependents using our website.
You agree not to use our products or services for any unlawful or unauthorized purposes, including activities that would violate any local laws or copyright regulations.
Introducing or attempting to introduce any malware, worms, or harmful code to our platform is strictly forbidden.
Violation of these Terms will result in the immediate termination of your access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to decline service to anyone, for any reason, at any time.
You understand that certain data (excluding credit card information) may be transmitted over unsecured networks and adapted to comply with technical requirements. However, credit card data is always encrypted during transfer for your protection.
You agree not to reproduce, duplicate, copy, sell, or exploit any aspect of our Service without prior written authorization.
Headings used in these Terms are provided for convenience only and will not affect the interpretation of any provision.
SECTION 3 – INFORMATION ACCURACY AND TIMELINESS
We do not guarantee that all content on this site is accurate, up-to-date, or complete. The material presented is for general informational use and should not be relied upon solely without consulting more accurate or complete sources.
Some older content may still appear on our site. We are under no obligation to update this content unless legally required. It is your responsibility to track any updates or changes made to our site.
SECTION 4 – CHANGES TO PRODUCTS AND SERVICES
Pricing and availability of our products are subject to change at any time without prior notice.
We reserve the right to alter or stop offering our products or services at any time, with or without notice.
We will not be held liable for any adjustments, pricing changes, temporary suspensions, or permanent discontinuations of any part of our services.
SECTION 5 – PRODUCTS AND SERVICES
Certain products or services may only be available through our online store and may be offered in limited quantities. These items are covered under our Return and Refund Policy.
We make every effort to display product images and colors as accurately as possible, but we cannot guarantee that your device’s display will perfectly reflect the actual product.
We reserve the right to limit sales of our products to specific customers, regions, or jurisdictions as we see fit.
We may also limit quantities, revise product descriptions, or discontinue products without prior notification.
Any promotions or product offers on our website are void where prohibited by law.
SECTION 6 – ACCURACY OF BILLING & ACCOUNT DETAILS
We reserve the right to refuse any order you place with us. In cases of incorrect or incomplete billing or shipping details, we may cancel the order at our discretion.
You agree to provide accurate, complete, and up-to-date information for all purchases and user accounts. Failure to do so may result in delays or cancellation of your order.
Please refer to our Returns Policy for further information regarding order issues.
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
We may offer access to tools provided by third-party services that we neither monitor nor control.
You acknowledge that these tools are made available “as is” and “as available,” without any warranties, endorsements, or representations.
Your use of any such tools is entirely at your own risk, and we recommend reviewing the terms of the third-party providers before using their services.
SECTION 8 – THIRD-PARTY LINKS
Our website may include materials, services, or products that originate from third parties.
Links featured on our site might direct you to external websites that are not affiliated with Dogvana. We are not responsible for evaluating or verifying the content or practices of these third-party sites, and we assume no liability for any purchases, services, or interactions made through them.
SECTION 9 – USER FEEDBACK AND SUBMISSIONS
Any feedback, comments, or creative suggestions you submit to us—whether online, by email, or through any other method—may be used, edited, published, or shared by us without limitations.
We are under no obligation to maintain your submissions in confidence, provide compensation, or respond to any of your suggestions or ideas.
SECTION 10 – PERSONAL DATA
The handling of personal data you provide through the site is governed by our Privacy Policy. For full details on how your information is collected, used, and protected, please refer to that policy.
SECTION 11 – ERRORS AND INACCURACIES
Occasionally, our website may contain typographical errors, misstatements, or missing details related to products, pricing, availability, and promotional offers.
We reserve the right to correct any such issues at any time—without prior notice—including the ability to modify or cancel orders when necessary.
SECTION 12 – UNACCEPTABLE USES
You are prohibited from using our website or its content for unlawful or unauthorized purposes. This includes, but is not limited to: engaging in illegal activities, violating intellectual property rights, spreading malicious software, harassment, or spamming.
If you breach any of these terms, we reserve the right to restrict or revoke your access to our services.
SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not warrant that our service will be error-free, uninterrupted, or completely secure. All services and content are offered “as is” and “as available,” without guarantees or conditions of any kind.
Dogvana shall not be held responsible for any damages—direct, indirect, incidental, or consequential—arising from your use of our site or services.
SECTION 14 – INDEMNITY
You agree to defend, indemnify, and hold harmless Dogvana and its affiliates, partners, employees, and service providers from any claims, damages, or expenses resulting from your violation of these Terms or your misuse of our services.
SECTION 15 – SEVERABILITY
If any part of these Terms is deemed invalid or unenforceable, that provision will be removed or limited to the minimum extent necessary. The remainder of the Terms will remain fully in effect.
SECTION 16 – TERMINATION OF TERMS
These Terms will remain active unless either you or we choose to terminate them. You may end this agreement at any time by ceasing use of our website and services.
We may terminate or restrict your access at our sole discretion if we suspect you’ve violated any part of these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms of Service, together with any other rules or policies posted on our site, make up the entire understanding between you and Dogvana regarding your use of our services and supersede all prior agreements or communications.
SECTION 18 – GOVERNING LAW
These Terms and any separate agreements under which we provide you services are governed by the laws of Australia.
SECTION 19 – UPDATES TO TERMS
We reserve the right to update or revise these Terms at any time. Continued use of the website after any changes have been made constitutes your acceptance of those revisions.
SECTION 20 – CONTACT US
If you have questions about these Terms of Service, feel free to reach out to us at: